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Cookies Policy

What are Cookies?

Cookies are perfectly safe little text files that are stored on your computer when you visit web pages. We use cookies like this to make our website more usable. For example, it's cookies that allow us to keep track of what you've put in your basket and remember you when you come back to our site later. Cookies are really useful and not at all dangerous. We're dedicated to privacy, so we don't store really personal information such as credit card details in cookies. All we use them for to improve your experience of the site.

To place an order on HomePlus Furniture you must have cookies enabled. To find out how to turn cookies on or off, see Managing Cookies below. If you don't want to enable your cookies, don't worry, you'll still be able to use our site, but you'll find that many features won't work until cookies are activated. For example, you will be able to view our products but you won't be able to place an order.

As well as our own cookies, we do have relationships with some trusted suppliers who might set cookies during your visit. This are used for remarketing, which is simply a way to show you new products and services based on what we think you're interested in. It's completely optional, so if you want to learn more, or opt out, read our section about Ads and Remarketing.

There is a notice on our home page when you first visit our site which confirms we use cookies and provides a link to this cookies policy. If you use this website after this notification has been displayed to you, this will constitute your consent to our use of cookies for the purposes described in this cookies policy and our website privacy policy.

Types of Cookies we use

First party cookies are created and owned by us and directly stored by our website. Many of these cookies are all essential and allow us to perform the functions necessary for operation of the site.

Our website also uses third party cookies from selected and monitored suppliers who may also set cookies or employ cookieless approaches during your visit to show you different products and services based on what you have shown an interest in.  

Essential Cookies

These cookies enable functions and services visitors have specifically requested and are required to allow you to navigate around the website. No consent is required for these types of cookie as they are strictly necessary. In the absence of these cookies, services such as shopping baskets would not function.

Performance Cookies

These cookies gather anonymous information on the pages visited on the website or partner pages to enhance how our website works. They do not collect any information that can be used to identify you as a visitor. In using the website, you agree that we can use these types of cookies on your computer, mobile or other device. Cookies such as these are used to collect information about visitor numbers and other statistical data. These cookies do not collect information that identifies a visitor and everything is aggregated and anonymous.

Advertising Cookies

These cookies gather anonymous information on the pages visited on the website or partner pages to enhance how our website works. They do not collect any information that can be used to identify you as a visitor. In using the website, you agree that we can use these types of cookies on your computer, mobile or other device. Cookies such as these are used to collect information about visitor numbers and other statistical data. These cookies do not collect information that identifies a visitor and everything is aggregated and anonymous.

Third Party Cookies

We use these cookies to help us and our advertisers select which adverts you see and to help ensure that adverts directed to you are relevant to you and your interests. They also remember that you have visited our website and are used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Targeting or Tracking Cookies

These cookies are placed by online behavioural advertising networks with our permission. They monitor and record your activity across a number of websites within a network and are used to deliver adverts (both on this website and elsewhere) which are relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help to measure the effectiveness of the advertising campaign. These cookies remember that you have visited a website and this information (together with the other information collected) is shared with other organisations such as advertisers in the advertising network to enable them to create a profile of your interests. Quite often targeting cookies will be linked to site functionality provided by the other organisations.

The information collected by these cookies may include personal information such as your name, address, telephone or email address but this information will only be passed on to third parties when you have given consent for your personal information to be used in this way.

We use Google Analytics to help analyse use of our website. This is an analytical tool which uses cookies to collect standard website visitor behaviour and Internet log information anonymously. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity which Google stores.

You can view Google’s privacy policy here and you can opt out of being tracked by Google Analytics across all websites by visiting this site.

Functional Cookies

These cookies remember selections you have made to enhance the online experience. In using our website, you agree that we can use these types of cookies on your computer, mobile or other device. These cookies allow our website to remember selections you make and allow us to offer more personal features.

Managing, blocking or restricting Cookies using your internet browser

You can amend the cookie preferences that you have previously set for homeplusfurniture.com at any time by following the instructions below to set your browser to block or restrict cookies. If you do not have cookies enabled on your computer, your experience with us will be limited to browsing and researching. Some of the more crucial features, such as the checkout, will be disabled. Follow the instructions below if you want to enable or disable the cookies on your internet browser.

PC Users

If you are using a PC, select your internet browser from the list below to learn how to enable cookies. To identify your browser, click on 'Help' at the top of your browser, then click on 'About'.

Internet Explorer

1. Click 'Tools' (the cog symbol on newer versions) at the top of the browser then select 'Internet options'. Click on the 'Privacy' tab.
2. Use the slider to set your privacy level, which will affect the types of cookie allowed by your browser.
3 Settings above Medium will disable cookies. Below Medium enables them. Read the description to see which level is right for you.

Google Chrome

1. Click 'Tools' at the top of the browser and select 'Options'.
2. Click on the 'Under the Hood' tab. In the 'Privacy' section, select the 'Content settings' button.
3. Select 'Allow local data to be set' to enable cookies.

Mozilla Firefox

1. Click 'Tools' at the top of your browser and select 'Options'. (Press F10 if your toolbar is hidden.)
2. Select the Privacy icon. In the 'History' drop down, select 'Use custom settings for history'.
3. Select 'Accept cookies from sites' and 'Accept third-party cookies' to enable cookies.

Safari

1. Click on the Cog icon at the top of the browser, then select 'Preferences'.
2. Click on 'Security' and select 'Block third-party and advertising cookies'.
3. Click 'Save'.

  1. Other
    If you're not using one of the above internet browsers, please check the help files for the software you are using.

Mac Users

If you are using a Mac, select your internet browser from the list below to learn how to enable cookies. To identify your browser, click on the Apple menu and select the 'About' option while your internet browser is open.

Google Chrome

1. Click 'Tools' at the top of the browser and select 'Options'.
2. Click on the 'Under the Hood' tab. In the 'Privacy' section, select the 'Content settings' button.
3. Select 'Allow local data to be set' to enable cookies.

Mozilla Firefox

1. Click on 'Mozilla' or 'Firefox' at the top of your browser, then select 'Preferences'.
2. Locate the cookies options under 'Privacy & Security'.
3. Click 'Enable cookies for the originati web site only' to enable cookies.

Safari

1. Click on 'Safari' at the top of the browser window. Select 'Preferences'.
2. Click on 'Security' and then 'Accept cookies'.
3. Click on 'Only from site you navigate to' to enable cookies.

Opera

1. Click on 'Tools' at the top of your browser, then select 'Settings'.
2. Click on 'Preferences' then select the 'Advanced' tab.
3. Select 'Accept Cookies' to enable cookies.

  1. Other
    If you're not using one of the above internet browsers, please check the help files for the software you are using.

Mobile and Tablet Users

To block or enable cookies on your specific mobile device, consult the documentation or online help files for the product you are using.

Cookie Groupings

Essential Cookies

Name of Cookies Purpose Duration

secure_customer_sig

This cookie to be used in connection with customer login

1 year

cart_currency

This cookie is set to remember the user’s country of origin and populate the correct transaction currency.

14 days

shopify_pay_redirect

This cookie is set to enable secure online payment and checkout.

1 hour

swym-email

This cookie is set to facilitate product images, filter functions and shopping cart functionalities.

1 year

_pay_session

This cookie is set to enable secure online payment and checkout.Shopify sets this cookie to enable secure checkout and payment function on the website.

Duration of session

keep_alive

This cookie is used in connection with buyer localization.

2 weeks

_cmp_a

This cookie is used for used for managing customer privacy settings.

1 day

_tracking_consent

Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.

1 year

cookietest

Used to ensure our systems are working correctly

1 minute

_secure_session_id

This cookie is used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

24 hours

_example_session

This cookie is used to track the user's session, such as login credentials or shopping cart contents.

30 minutes

Performance & Analytics Cookies

Name of Cookies Purpose Duration

_sp_id.*

Snowplow sets this cookie to store user information that is created when a user first visits a site and is updated on subsequent visits.

1 year 1 month 4 days

_sp_ses.*

Snowplow sets this cookie to store user information that is created when a user first visits a site and is updated on subsequent visits.Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie.

30 minutes

_fbp

Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.

3 months

_hjSessionUser_*

Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.

1 year

_hjFirstSeen

Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.

30 minutes

_hjSession_*

Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user.

30 minutes

snize-recommendation

Searchanise sets this cookie is used to track a user's interaction with products while shopping, so that the website can show relevant products.

Duration of session

_ga_*

Google Analytics sets this cookie to store and count page views.

1 year 1 month 4 days

_ga

Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

1 year 1 month 4 days

_shopify_d

This cookie is used in connection shopify analytics

Duration of session

Function Cookies

Name of Cookies Purpose Duration

localization

This cookie to to track usage of photo galleries embedded from Flickr.

1 year

_hjAbsoluteSessionInProgress

Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie.

30 minutes

swym-session-id

This cookie is set to remember any wishlist products chosen by the user.

30 minutes

swym-pid

This cookie is set to remember any wishlist products chosen by the user.

1 year

swym-o_s

This cookie is set to remember any wishlist products chosen by the user.

30 minutes

swym-swymRegid

This cookie to facilitate product images, filter functions and shopping cart functionalities.

1 year

swym-cu_ct

This cookie sets in context with the shopping cart functionality to remember any wish-list products and visitor credentials when checking out.

1 year

swym-instrumentMap

This cookie is set to remember any wishlist products chosen by the user.

1 year

Social Media & Marketing Cookies

Name of Cookies Purpose Duration

pixel

This cookie is used to present the visitor with relevant content and advertisement.

1 year

_shg_session_id

Shogun sets this cookie to tracks individual sessions on the website and app, allowing them to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes.

30 minutes

_shg_user_id

Shogun sets this cookie to collect data on visitor behaviour from multiple websites in order to present more relevant advertisements. This also allows the website to limit the number of times that the visitor is shown the same advertisement.

1 year 1 month 4 days

fr

Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin.

3 months

Provider Purpose Duration

Bing

Used to personalise ads on and measure the value of ads on the Bing advertising network.

13 months

Facebook

Used to personalise ads on and measure the value of ads on the Facebook advertising network.

90 days

Google Ads

Used to personalise ads on and measure the value of ads on the Google advertising network.Shogun sets this cookie to collect data on visitor behaviour from multiple websites in order to present more relevant advertisements. This also allows the website to limit the number of times that the visitor is shown the same advertisement.

90 days

Meta

Used to personalise ads on and measure the value of ads on the Meta advertising network.

90 days

Pinterest

Used to personalise ads on and measure the value of ads on the Pinterest advertising network.

1 year

TikTok

Used to personalise ads on and measure the value of ads on TikTok.

13 months

SnapChat

Used to personalise ads on and measure the value of ads on Snapchat.

1 year

X (formally Twitter)

Used to personalise ads on and measure the value of ads on X (formally Twitter).

2 years

Banners, Ads and Remarketing

We mentioned above that we occasionally use third-party cookies to provide you with ads that may be relevant to your interest based on what you've looked at on our site. These ads are provided by a third party agency when you visit other websites. The adverts are designed to highlight complementing products or new designs and styles that might interest you. The technology that allows us to do this is based on cookies. To learn more about cookies, view our What Are Cookies section.

We'd like to assure you that the data contained in the cookies that allow us to provide these ads are completely anonymous. Our third-party cookies do not contain any of your personal information.

The remarketing agencies that we use are Google. To learn more about how Google treats your privacy online, please read Google's advertising privacy FAQ.

The idea of the adverts is that we can show you material that is relevant to you. We'd very much like to continue doing that. However, you can choose to opt out of this kind of advertising whenever you like. To opt out of seeing our Criteo adverts, follow this link. To opt out of Google advertising, follow this link. Before opting out of Google remarketing, we'd highly recommend reading Google's advertising privacy FAQ above.