Delivery Information
Delivery Options
Assembly
Easy, peasy! The vast majority of our furniture is already fully assembled! For ease of transportation and to avoid damage some items do require minimal self-assembly, such as drawer handles and table legs. We also offer an assembly service for a completely stress-free experience. Please contact a member of our team on 01233 633928 to arrange. Please note, this service is available on Local Delivery only.
Not Going To Be Home?
To ensure your new items reach you successfully our Delivery Team is unable to leave any items unattended. We want to make sure you are completely happy with your new items so ask that they are checked and signed for upon delivery.
If you are unable, for whatever reason, to take delivery of your goods on the confirmed delivery date, please let us know as soon as possible on preferably no less than 2 working days prior to the original delivery date on 01233 633928 so that another date can be booked. Please be aware that fees may apply for redelivery, cancellations or unsuccessful delivery attempts.
Time Of Delivery
Please be advised that delivery times are only an estimate and although every effort is made to keep to these times, events out of our control can sometimes occur and cause delays. If a delay occurs that will significantly affect your estimated delivery time slot a member of our customer service team will contact you directly. Deliveries at other times are possible, please contact us on 01233 633928 as soon as possible if your scheduled delivery time doesn’t work for you.
Changed Your Mind?
Visit our Refunds and Returns page.
Damaged Goods
Visit our Refunds and Returns page.
For more information please see our full Terms and Conditions.